Terms & Conditions

Last updated: 30th December 2025

Welcome to DesiCart (https://desicart.in/).
These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

This website is owned and operated by DesiCart, an online store offering clothing, accessories, and related products for customers in India.

2. Eligibility

• You must be at least 18 years old to place an order.
• By using this website, you confirm that all information provided by you is accurate and complete.

3. User Account & OTP Login

• Users may log in or sign up using mobile number and OTP verification.
• You are responsible for maintaining the confidentiality of your login credentials.
• Any activity performed through your account will be deemed as authorized by you.

4. Product Information

• We strive to display product details, images, and prices accurately.
• Minor variations in color or appearance may occur due to lighting, photography, or screen resolution.
• Availability of products is subject to change without prior notice.

5. Pricing & Payments

• All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as applicable.
• Payments are securely processed through third-party payment gateways such as Razorpay.
• DesiCart does not store your card, UPI, or banking details.

6. Order Acceptance & Cancellation

• Orders are confirmed only after successful payment.
• We reserve the right to cancel or refuse any order due to:
  • Incorrect pricing
  • Stock unavailability
  • Suspected fraud
  • Incomplete address or contact details

7. Shipping & Delivery

• Shipping is handled through third-party logistics partners such as Shiprocket and courier companies.
• Estimated delivery timelines are indicative and may vary due to external factors.
• Delays caused by courier partners, natural events, or regulatory issues are beyond our control.

8. Address Accuracy

• Customers are responsible for providing accurate and complete shipping details.
• DesiCart is not responsible for failed deliveries due to incorrect or incomplete addresses.

9. Returns, Refunds & Exchanges

• Returns and refunds are governed by our Refund & Return Policy, available on the website.
• Refunds, if approved, will be processed to the original payment method within the stipulated time.

10. Promotional Offers & Coupons

• Offers, discounts, and coupons are subject to terms and availability.
• DesiCart reserves the right to modify or withdraw any offer without prior notice.
• Misuse of coupons or promotions may result in order cancellation.

11. Intellectual Property

• All website content including text, images, logos, graphics, and design is the property of DesiCart.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

12. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to systems
• Upload malicious code or interfere with site functionality
• Misrepresent identity or impersonate another person

13. Third-Party Services

• Our website may integrate third-party services such as payment gateways, shipping providers, and analytics tools.
• DesiCart is not responsible for the content, privacy practices, or performance of third-party platforms.

14. Limitation of Liability

• DesiCart shall not be liable for indirect, incidental, or consequential damages arising from use of this website.
• Our liability, if any, shall be limited to the value of the product purchased.

15. Termination

We reserve the right to suspend or terminate user access without notice if these Terms are violated.

16. Governing Law & Jurisdiction

• These Terms shall be governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of Indian courts only.

17. Changes to Terms

• We may update these Terms at any time.
• Continued use of the website after updates implies acceptance of revised Terms.

18. Contact Information

For any questions or concerns regarding these Terms, please contact us via the Contact Us page on our website.