Welcome to Desicart.in! We strive to ensure a seamless and reliable shipping experience for all our customers. Below are the detailed components of our shipping policy:
1. Order Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.
2. Shipping Charges
- Standard shipping is free for orders over [insert amount]. For orders below this amount, a nominal shipping fee applies.
- Expedited shipping options are available at an additional cost. The final shipping charges will be displayed at checkout.
3. Delivery Timeframes
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-4 business days.
- Remote Areas: May take an additional 1-2 days.
Note: Delivery timelines are estimated and may be affected by external factors beyond our control, such as weather, holidays, or logistical delays.
4. Tracking Your Order
- Once shipped, you will receive a tracking number via email or SMS, which can be used to monitor your package.
5. Shipping Partners
- We partner with trusted delivery services to ensure safe and timely deliveries. Our partners include [insert shipping partners].
6. Order Issues and Delays
- For any delay beyond the expected delivery date, please reach out to our support team at care@desicart.in or call [insert contact number] for assistance.
7. International Shipping
- Currently, we ship within India only. Stay tuned for updates on international shipping.
8. Undeliverable Packages
- If an order is marked as undeliverable, it will be returned to our warehouse. We will attempt to reach out to reschedule delivery or process a refund.
9. Shipping Restrictions
- Certain remote areas may have limited delivery service. We will inform you at checkout if we cannot ship to your location.
10. Shipping Address Changes
- Address changes can be made only before the order has been shipped. Contact us promptly at care@desicart.in.
11. Damaged or Lost Shipments
- If your shipment arrives damaged or is lost, please notify us within 24 hours of receiving the product for further assistance.
Escalations and Support
- For any escalations or additional queries regarding shipping, reach out to care@desicart.in or visit our Contact Us page.